Welcome to Behind the Call, where we spotlight businesses powering seamless customer experiences. Today, we’re diving into America’s Call Center, a call handling powerhouse for home inspection professionals.
Founded in 1998, America’s Call Center (ACC) serves as a true extension of home inspection businesses—from solo inspectors to multi-inspector firms. With more than two decades of expertise, they handle critical customer touchpoints such as lead capture, appointment booking, and client follow-ups. Their goal? Reducing business stress while boosting profits with a highly personalized approach.
ACC ensures inspectors never miss a call—something especially frustrating when onsite or away from the office. Their services include:
Appointment booking and quoting.
Lead management.
Order processing and logistics.
Upselling services.
General customer support, handling scheduling, greetings, and non-core calls.
For members of InterNACHI®, ACC offers a special discount—helping inspectors save costs right from deployment.
If you’d like to learn more, visit https://americascallcenter.us/ to learn more or get a free quote.
Our Address: 7901 Baymeadows Way, Suite #14
Jacksonville, FL 32256.
Phone: New Clients: 800-641-9096 and
Current Clients: 800-598-2580.
Thanks for listening to Behind the Call—where clarity, control, and customer care come together.
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